> ## Documentation Index
> Fetch the complete documentation index at: https://prismeai-legacy.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# Getting Started
> Learn how to use AI SecureChat for secure, enterprise-grade conversations with AI
This guide will help you start using AI SecureChat, Prisme.ai's secure conversational interface for enterprise AI. Whether you're new to AI or experienced with similar tools, this walkthrough will get you up and running quickly.
## Accessing AI SecureChat
Access your organization's Prisme.ai instance using your credentials.
If you don't have access credentials, contact your organization's Prisme.ai administrator.
From the Prisme.ai dashboard, select "AI SecureChat" from the main navigation menu.
You can also access AI SecureChat directly if it's been set as your default landing page.
When you first enter AI SecureChat, you'll see the main interface with a new conversation ready to begin.
You can also access previous conversations from the sidebar if you've used AI SecureChat before.
## Understanding the Interface
Let's explore the key elements of the AI SecureChat interface:
1. **Conversation Sidebar** - Access and manage your conversations
2. **Message Area** - View the current conversation
3. **Input Box** - Type your messages and questions
4. **Upload Button** - Add documents to your conversation
5. **Canvas Button** - Open the collaborative content creation workspace
6. **Settings Menu** - Access conversation and application settings
7. **Model Selector** - Choose which AI model to use (if multiple are available)
8. **Tools Panel** - Access specialized capabilities (when enabled)
## Your First Conversation
Let's start a basic conversation with AI SecureChat:
Type a question or request in the input box and press Enter or click the send button.
Example questions to get started:
* "Can you help me draft an email to my team about our upcoming project deadline?"
* "Summarize the key points about Retrieval Augmented Generation."
* "What are some best practices for effective virtual meetings?"
The AI will generate a response based on your question. The response will appear in the message area.
You'll see the response appear in real-time as it's being generated.
Follow up with additional questions or requests. AI SecureChat maintains context throughout your conversation.
Example follow-ups:
* "Can you make that more concise?"
* "Add a section about \[specific topic]."
* "Rewrite this in a more formal tone."
## Working with Documents
One of AI SecureChat's powerful features is the ability to analyze documents:
Click the upload button (📎) next to the input box and select a document from your computer.
Supported formats include PDF, Word, Excel, PowerPoint, text files, and images with text.
The document will be uploaded and processed. This may take a few moments depending on the document size.
You'll see a progress indicator while the document is being processed.
Once processing is complete, you can ask questions specifically about the document content.
Example document questions:
* "Summarize the main points of this document."
* "What are the key findings in the results section?"
* "Extract the action items from this meeting note."
* "What data is shown in the table on page 3?"
## Managing Conversations
Keep your AI SecureChat experience organized:
Click the "+" button in the conversation sidebar to start a fresh conversation.
Starting a new conversation clears the context from previous interactions.
/Click on the default conversation name ("New conversation") at the top of the message area to rename it.
Use descriptive names that help you identify the conversation topic.
Browse your previous conversations using the sidebar navigation.
Conversations are automatically saved and can be accessed according to your organization's retention policies.
Hover over a conversation in the sidebar and click the delete icon (🗑️) to remove it.
Depending on your organization's settings, deleted conversations may be recoverable for a certain period.
## Customizing Your Experience
Personalize AI SecureChat to suit your needs:
If your organization has multiple AI models available, you can select which one to use:
1. Click on the model selector in the top right of the interface
2. Choose from the available models
Different models may have different capabilities, strengths, and usage quotas.
Control how and when you share a conversation:
1. Click on share icon on the top right of the screen
2. Generate a read-only link to your conversation
3. Click on copy icon to get the link
4. Share the link with your team
You can enable or disable notifications for completed processing, mentions, etc.
## Best Practices for Effective Use
Provide clear, detailed instructions or questions to get the best results. The more specific you are, the more useful the response will be.
Don't expect perfect results on the first try. Refine your requests and build on previous responses to get to the desired outcome.
When switching topics, provide sufficient background information to help the AI understand your needs accurately.
For complex requests, use clear formatting with bullet points, numbering, or sections to structure your instructions.
Always review and verify factual information, especially for critical business decisions.
Follow your organization's guidelines for sharing sensitive information, even though AI SecureChat is secure.
## Troubleshooting Common Issues
* Ask for a more concise response
* Specify the desired length or format
* Use phrases like "Summarize in 3 bullet points" or "Keep it under 100 words"
* Rephrase your question with more specific details
* Break complex questions into smaller, clearer parts
* Provide more context about what you're trying to accomplish
* Check that your document is not excessively large (>100 pages)
* Ensure the document format is supported
* Try splitting very large documents into smaller chunks
* Check your network connection
* Remember that the AI's knowledge has a cutoff date
* Provide current information as context in your question
* Upload recent documents if you need analysis of current data
## Next Steps
Now that you've mastered the basics of AI SecureChat, explore these more advanced capabilities:
Learn advanced techniques for working with documents
Organize and manage your conversations effectively
Master the collaborative content creation workspace
Work with images and visual content
Discover purpose-built agents in the AI Store
Connect to organizational knowledge